Retail and
mass consumption

Omnichannel, consistency in hundreds of points of sale and a highly dynamic environment

As you read these lines, in some store or shopping centers there is a sale about to be lost. The reasons may be several: a more aggressive competitor, a poorly planned service process or perhaps simply not offering that additional product that would increase the average transaction ticket.

For 15 years, CLIENTES ANÓNIMOS® has been helping companies like yours to measure and improve service experiences, aligning them with the commercial objectives of each brand.

If you came here with a project, problem or challenge in mind, let us tell you how we are helping other leading brands solve all kinds of challenges in retail and mass consumption.

If you have a project, business problem or a challenge in mind, let me show you how we are helping other leading brands solve all kinds of challenges in retail and mass consumption.

We know the challenges of modern retail, and we are already a silent ally for leading brands like yours

Most required services in retail and mass consumption:

  • Benchmak and evaluation of the competition
  • Mystery shopper
  • Monitoring of prices and promotions
  • Audits to Marketing agencies and suppliers
  • Multi-city trainings:
  • Service workshops
  • Sales workshops
  • Leadership and high performance teams
  • Satisfaction surveys and NPS
  • Service Design
  • Business coaching for team leaders

 

The next step:
From this moment, everything you tell us is absolutely confidential.