Retail and
mass consumption
Omnichannel, consistency in hundreds of touchpoint sale and a highly dynamic environment
As you read these lines, in some stores or shopping centers there is a sale about to be lost. Several reasons may explain this, for example, a more aggressive competitor, a poorly planned service process or perhaps not offering that additional product that would increase the average transaction ticket.
For 15 years, CLIENTES ANÓNIMOS® has been helping companies like yours to measure and improve service experiences, aligning them with the commercial objectives of each brand.
If you have a business project, challenge or problem, let us show you how we are helping other leading brands solve all kinds of challenges in retail and mass consumption.
We know the challenges of modern retail, and we are already a silent ally for leading brands like yours
- Benchmak and evaluation of the competition
- Mystery shopper
- Monitoring of prices and promotions
- Audits to Marketing agencies and suppliers
- Multi-city trainings:
- Service workshops
- Sales workshops
- Leadership and high performance teams
- Satisfaction surveys and NPS
- Service Design
- Business coaching for team leaders