Empty tables, high staff turnover, customer loyalty and more
As you read these lines, somewhere in the city there is a waiter ignoring a customer, a salesperson giving the wrong information or a customer sharing a bad experience about your company in all their social media.
In a world of hyper-connected consumers and highly empowered customers, we see thousands of opportunities for each business to accelerate its continuous improvement, develop competitive advantages and accelerate its growth.
If you have a business project, challenge or problem but you don’t see your business activity on the list, contact a member of our team so we can tell you about our closest experiences and the solutions that we have been implementing and improving for over 15 years.
We know the daily challenges of a modern restaurant and fast food chain, and all our experience is at your service
- Commercial consulting
- Mystery shopper service
- Multi-city trainings
- Effective restaurant management
- Workshop for customer service
- Restaurant sales workshops
- Leadership and high performance teams
- Service audits
- Satisfaction surveys and NPS
- Service Design
- Business coaching for team leaders.