years of experience
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Evaluations carried out
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Countries served in LATAM
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trainings carried out
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Clients in multiple sectors
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managed RRSS accounts
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More than 20 years accelerating commercial results. If you have a business project, challenge or problem, you are in the right place. Since our funding, Clientes Anónimos® is an expert in mystery shopper. We have a wide variety of tools to accelerate your efforts in marketing, sales and customer loyalty. Clientes Anónimos® regards the confidentiality of your information as our highest priority.

EXPERIENCE IN MULTIPLE SECTORS

In a world of hyper-connected consumers and highly empowered customers, we see thousands of opportunities for each business to accelerate its continuous improvement, develop competitive advantages and accelerate its growth. 

Where are we?

We continue to grow with our clients, and today, we have operations in 18 countries

  • Perú
  • Chile
  • Bolivia
  • Ecuador
  • Colombia
  • El Salvador
  • Guatemala
  • Puerto Rico
  • República Dominicana
  • Costa Rica
  • Panamá
  • Honduras
  • Argentina
  • Paraguay
  • México
  • Canadá 
  • Jamaica 

SERVICES

We generate value for your brand and provide you with the necessary push with tailor-made solutions for each company, focusing on achieving established objectives.

MYSTERY SHOPPER SERVICE

Discover what your customers experience at your touchpoints and how to improve it.  Unlike the NPS or other surveys, the mystery shopper program tests your business performance in front of your customers.

DIGITAL MARKETING

Enhance lead generation of qualified leads and strengthen long-term customer relationships, focusing on attracting, engaging, and delighting through relevant content and integrated digital strategies using various social media platforms.

Some of our clients

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CLIENT TESTIMONIALS

These are some of the experiences and comments of our clients about the services provided and what it has been like to be able to work together to achieve the proposed objectives.

CATHERINE DOCAMPO

CATALINA BATH NATURAL & CARE

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s,

ROCIO ESPINOSA

ARBIO PERU

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s,

WILFREDO OSCCO

DIRECTOR DE MARKETING - RUSTICA

For 15 years, Clientes Anónimos has been serving the Rustica brand with quite efficient service, with very prompt report deliveries. You always have someone responding and providing real-time indicators to detect any problems that may arise regarding customer service. This helps us improve various areas of the company and, above all, prevent a reputation crisis due to any mistreatment.

ERICKA PORTARO

TRADE MARKETING SUBMANAGER LG PERÚ

We started working with them since 2014, in different studies, in all business units that LG manages and all have been very good. I would recommend working with Clientes Anónimos because they have a very professional and committed team, and from day one they get involved with the success of the study, to the point that they come to know 100% the use and handling of the products. The result of the study is optimal and very useful for the team.

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