GOVERNMENT AND CITIZEN SERVICES

Let's discover the opportunities and INSIGHTS of impact for your business

A FIRST CLASS CITIZEN SERVICE BEGINS WITH THE COMMITMENT OF OUR PUBLIC SERVANTS

Traveling by boat for eight hours to evaluate a decentralized office, developing a diagnosis in quechua nationwide, or designing a new service for citizen service offices are three examples of projects carried out for the Peruvian State with extreme precision.

For 20 years, CLIENTES ANÓNIMOS® has been helping state institutions with training employee workshops, specific consultancies and wide customized tools.

If you have a business project, challenge or problem, let us show you how we are helping Local Governments, Ministries and other state institutions in the challenges to better serve our citizens.

FROM SERVICE DIAGNOSTICS THROUGHOUT THE COUNTRY TO THE COMPLETE REDESIGN OF CUSTOMER CARE, WE HAVE THE EXPERIENCE YOUR TEAM NEEDS

MOST REQUIRED SERVICES IN LOCAL GOVERNMENT, MINISTRIES AND OTHERS:

  • Service diagnostics
  • Incognito user / unexpected visits
  • Supervision of outsourced campaigns and actions
  • Multi-city trainings:
    • For public servants
    • For teachers and students
  • Service Design and Customer experience (CX)
  • Others

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